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Distance Sales Contract

This Agreement, including the cases where the BUYER (Consumer) makes transactions with the application on his mobile device, is to buy by placing an order on the SELLER’s electronic commerce website (“INTERNET SITE”). regulates the rights and obligations of the parties regarding the sale-delivery and other issues of the products/services (“Product/Products”) specified below to the BUYER. After the BUYER approves this Agreement on the WEBSITE, the price and expenses of the Product(s) ordered are collected by the payment method he/she chooses.


The Type and Type, Quantity, Brand/Model/Color, Unit Price(s) and Sale Price of the Products (goods/services) and Delivery Information including the Payment (collection) Information and the place of delivery notified by the BUYER are as follows. If the courier company that will make the delivery does not have a branch in the BUYER’s location, the BUYER must receive it from another nearby branch to be notified by the SELLER (Necessary information will be provided to the BUYER by e-mail/mail, SMS or telephone). Other matters related to delivery are specified in Article 6 of the Contract below.


The BUYER confirms that he/she has been informed about the following issues by seeing and examining all the general-specific explanations on the relevant pages-sections of the WEBSITE, before the BUYER accepts this Agreement on the WEBSITE and is placed under the obligation to make an order or a payment. – The SELLER’s title and contact information and up-to-date introductory information, – The sales process stages during the purchase of the product(s) from the WEBSITE, and the appropriate tools-methods for correcting the incorrectly entered information, – Professional Chamber of which the SELLER is a member ( ITO-Istanbul Chamber of Commerce) and electronic contact information (Telephone: 4440486, where the ITO’s professional code of conduct can be obtained – Confidentiality, data usage-processing and BUYER, applicable to the BUYER information applied by the SELLER. to the SELLER with electronic communication rules, the BUYER’s permissions given to the SELLER in these matters, the legal rights of the BUYER, the rights of the SELLER and the use of the rights of the parties, – Shipping restrictions stipulated by the SELLER for the Products, – For the Product(s) subject to the contract The payment method-means accepted by the SELLER and the basic features-attributes of the Products, the total price including taxes (including the related expenses, The total price to be paid by the SELLER to the SELLER), – Information about the delivery of the products to the BUYER and the shipping-delivery-cargo costs, – Other payment/collection and delivery information related to the Products and the performance of the Contract, commitment-responsibilities of the parties in these matters, – Products and other goods-services for which the BUYER has the right of withdrawal, – In cases where the BUYER has the right of withdrawal, this The terms, duration and procedure of using the right, and the BUYER shall lose the right of withdrawal if the right is not used in due time, The SELLER’s request for withdrawal may not be accepted and it will be liable to the SELLER in any case, and in cases where the SELLER accepts, it can collect an amount that it deems appropriate according to the defect or change in question, with deduction (offset) from the repayment to be made to the BUYER, – In cases where there is a right of withdrawal How to return the products to the SELLER and all related financial issues (return ways) , costs and the return of the Product price and the discounts and deductions that can be made for the reward points earned/used by the BUYER at the time of return), – For the Products purchased for commercial or professional purposes, if the BUYER is a legal entity (for example, bulk purchases are deemed to be of this nature in any case). ) cannot use “consumer rights”, especially the right of withdrawal, that it can be stored and accessed from here, and that the SELLER can keep it for three years. – In case of dispute, the BUYER can submit his/her complaints to the SELLER with the contact information and legal applications to the District/Provincial Arbitration Committees and Consumer Courts in accordance with the relevant provisions of the Law No. 6502.


The BUYER has the right to withdraw from this Agreement within fourteen (14) days from the date of receipt of the Product, without giving any reason and without paying any penalty. However, by law, there is no right of withdrawal in the contracts regarding the following goods/services, even if they have not been used/used:

a) including special products imported/supplied from the country or abroad based on the order)

b) cosmetics etc. and chocolate etc. perishable or expired goods, such as foodstuffs

c) cosmetics, swimwear, underwear products, etc. Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and which are not suitable for return in terms of health-hygiene

d) goods that are mixed with other products after delivery and cannot be separated due to their nature

e) Books, CDs, DVDs, audio and video recordings, software, etc., whose protective elements such as packaging, tape, seal, package have been opened. all kinds of digital products and computer consumables; vi) all services performed instantly in the electronic environment and all kinds of intangible goods delivered instantly to the consumer

f) goods or services whose price changes depending on the fluctuations in the financial markets and which are not under the control of the seller/supplier,

g) periodicals such as newspapers and magazines, other than those provided under the subscription agreement

h) the service of accommodation, transportation of goods, car rental, food and beverage supply and leisure time for entertainment or rest, which must be done on a certain date or period.

i) Services started to be performed within the period of the right of withdrawal with the approval of the BUYER, and

j) other goods and services that are generally considered outside the scope of distance sales in accordance with the relevant legislation, and the cases where the BUYER makes purchases for commercial/professional purposes.

In cases where it is possible to use the right of withdrawal, the BUYER is liable by law for the changes and deteriorations that occur if the BUYER does not use the goods in accordance with its operation, technical specifications and usage instructions within the withdrawal period. Accordingly, if there is any change or deterioration due to the fact that the Product is not used in accordance with the instructions for use, technical specifications and operation until the withdrawal date, the BUYER may lose its right of withdrawal; In cases where it is accepted by the SELLER, a discount is made from the price of the product to be returned, up to the change / deterioration. In cases where there is a right of withdrawal, it is sufficient for the BUYER to have sent a clear notification to the SELLER (verbally/written to the above-mentioned contact addresses) within the legal 14-day period, indicating that the BUYER has exercised its right of withdrawal. In case the said right is exercised within the time limit, it is obligatory to send the Product to the above address of the SELLER within a maximum of ten (10) days, at the BUYER’s expense. If a contracted courier company is specified for product returns on the INTERNET SITE, the BUYER can send the Product from a branch within or outside the District where it is located, in which case the BUYER will not be charged. In this return process, the product must be delivered complete and undamaged with its box, packaging and standard accessories, if any. In addition to the cases where a Return Invoice must be issued by the BUYER as per the tax legislation, the following section regarding the return will be filled in and signed on the invoice to be returned with the Product. Order returns whose invoices are issued on behalf of institutions (legal entities) will not be accepted unless a Return Invoice is issued). “The address to which the product will be returned, the SELLER’s address / the address of the courier company delivered for return.” Provided that the above-mentioned requirements are fulfilled by the BUYER, the product price and, if any, the delivery costs of the Product to the BUYER are returned to the BUYER in accordance with the payment instrument used when purchasing the Product, within 14 days from the date of receipt of the withdrawal notice to the SELLER. is done. The BUYER’s legal rights and obligations after the withdrawal period regarding the Products, and the SELLER’s contractual and legal rights and obligations from the BUYER, including the findings regarding the reward points, are also available and valid.


4.1. Between an organization that earns award points, etc., and the BUYER and SELLER, discounts, etc. In the presence of a current agreement-contract, which allows the BUYER to provide such an award point due to the said agreement of the SELLER and the exchange of the subject of this Agreement as a requirement of the SELLER’s contract with the aforementioned organization, the BUYER can withdraw from this Agreement and terminate it by other means. In cases where a refund is made to the BUYER with the cancellation of the order, the amount (monetary value) of the reward points, gifts and similar earned by the BUYER with the purchase subject to this Agreement is taken back from the BUYER. as follows; Unless a different method is foreseen in the SELLER’s agreement with the relevant institution, this repurchase process is primarily one of those reward points, if the BUYER has sufficient other reward points (excluding the reward points earned by the shopping subject to this Agreement) at the aforementioned institution-system. is made by deducting (deducting) in cash from the price to be returned by the SELLER to the BUYER.
4.2. Payment to the SELLER by the BUYER in the purchase of the Product subject to this Agreement is partially / completely reward points, etc. if the product purchased in this way is to be returned to the BUYER in accordance with the relevant provisions of this Agreement, the reward point used by the BUYER in the SELLER when purchasing the Product on the WEBSITE, and similar items can be returned to the BUYER (again as points), unless the SELLER has a different agreement with the relevant institution.

4.3. In cases where unfair reward points are gained or used by the BUYER in any way, as a general rule, the monetary value-amount of the said award points may be collected from the BUYER (by credit card, cash and other legal methods) by the SELLER. This provision is also valid for the price of the goods given as a gift to the BUYER by the SELLER as a result of the application of such a system.

4.4. Other matters related to the acquisition and use of award points and the like are subject to the provisions of the agreements-contracts between the institution in question and the BUYER and the SELLER, and where relevant, the SELLER may use all certain rights-authorities before the BUYER and the organization, both here and in the aforementioned contract-agreements, It may also perform related transactions on behalf and/or account of the specified organization and/or other workplaces in the same system.

4.5. Reward points, gift certificates, etc. earned from the SELLER or used by the SELLER. cash money requests in return are not accepted under any circumstances.

4.6. The SELLER accepts no liability for the disputes between the BUYER and the above-mentioned organizations and any material, legal, financial and non-financial consequences thereof; The above provisions are valid and reserved.

4.7. The above provisions, if any, are applied by analogy in the acquisition and use of reward points obtained by the Consumer directly from the SELLER. All consumers who earn reward points from the WEBSITE/SELLER or use reward points etc. in their payments to the SELLER, thus, the BUYER accepts the above special conditions (also).


Confidentiality rules-policy and conditions, the current principles of which are stated below, apply for the protection, confidentiality, processing-use of information, communications and other issues on the INTERNET SITE.

5.1. The necessary measures for the security of the information and transactions entered by the BUYER on the WEBSITE have been taken in the system infrastructure of the SELLER, within the scope of today’s technical possibilities according to the nature of the information and transaction. However, since the said information is entered from the BUYER’s device, it is the BUYER’s responsibility to take the necessary precautions, including those related to viruses and similar harmful applications, so that they are protected by the BUYER and cannot be accessed by unrelated persons.

5.2. The information obtained during the BUYER’s membership in the WEBSITE and shopping, the SELLER, Beymen Perakende ve Tekstil Yatırımları A.Ş., (Beymen, Beymen Club), Christian Louboutin Mağazacılık A.Ş. and Beymen İç ve Dış Tic. Inc. For electronic and other commercial-social communications to be made with the Company for all kinds of information, advertisement-promotion, promotion, sales, marketing, store card, credit card and membership applications, it can be recorded indefinitely or for a period to be determined by the specified ones and their successors, printed/magnetic It can be stored in archives, updated when deemed necessary, shared, transferred, transferred, used and processed in other ways. These data can also be forwarded to the relevant authorities and courts when required by law. The BUYER consents and gives permission for the use, sharing, processing of existing and new information, personal and non-personal, in accordance with the legislation on the protection of personal data and electronic commerce legislation, and to make electronic communications and other communications, whether commercial or non-commercial.

5.3. The BUYER can always stop the data usage-processing and/or communications by reaching the SELLER through the specified communication channels. According to the clear notification of the BUYER on this matter, personal data transactions and/or communications to the party are stopped within the legal maximum period; In addition, if he wishes, his information, except those that are legally required and/or possible, are deleted from the data recording system or anonymized in an anonymous way. If the BUYER wishes, he/she may object to the emergence of a result against him/her by means of transactions related to the processing of his/her personal data, the persons to whom it is transferred, correction in case of incomplete or incorrect information, notification of the corrected information to the relevant third parties, deletion or destruction of the data, analysis with automatic systems, You can always apply to the SELLER through the above communication channels and get information on issues such as the elimination of damage in case of damage due to the processing of the SELLER. Applications and requests in these matters will be fulfilled within the legal maximum period or may not be accepted by explaining the legal reason to the party.

5.4. Regarding all kinds of information and content belonging to the WEBSITE and their arrangement, revision and partial/full use; Except for those belonging to other third parties according to the SELLER’s agreement; All intellectual and industrial rights and property rights belong to the SELLER.

5.5. The SELLER reserves the right to make any changes it deems necessary on the above issues; These changes will become effective as soon as they are announced by the SELLER on the WEBSITE or by other appropriate methods.

5.6. On other sites accessed from the INTERNET SITE, their own privacy-security policies and terms of use are valid, the SELLER is not responsible for any conflicts that may arise and their negative consequences.


6.1. The product subject to the contract is delivered to the BUYER or to the third person/organization at the address indicated on the WEBSITE, provided that the legal 30-day period is not exceeded, on the principles specified below. The SELLER sends and delivers the Products via the contracted cargo company for its shipments. In the event that this cargo company does not have a branch in the location of the BUYER, the BUYER must receive the Product from another nearby branch of the cargo company notified by the SELLER. Products in stock are delivered to cargo within three (3) working days at the latest from the date of order. However, if there are products with a campaign in the same order, the campaign is expected to end, and then, within 3 (three) working days at the latest, all the Products subject to the order are delivered to the cargo company to be delivered to the person and address specified by the CONSUMER during the order. Cargo Companies deliver the shipments received from the SELLER to the BUYERS within an average of 3 (three) working days under normal conditions, depending on their distance.

6.2 In general and unless expressly stated otherwise, the delivery costs (shipping fee, etc.) belong to the BUYER. The SELLER may not reflect all or a part of the delivery costs in question to the BUYER, depending on the campaigns it carries out at the time of sale and announced the terms on the WEBSITE.

6.3. In the event that the BUYER is not present at the address at the time of delivery of the products and the persons at the address do not accept the delivery, the SELLER shall be deemed to have fulfilled its obligation in this regard. In the event that there is no one to take delivery at the address, it is the BUYER’s responsibility to follow up the shipment of the products by contacting the cargo company. If the product is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered is not present at the address or does not accept the delivery. In these cases, any damages arising from the late delivery of the Product by the BUYER and the expenses incurred due to the fact that the Product has been waiting in the cargo company and/or the cargo is returned to the SELLER shall also belong to the BUYER.

6.4. The BUYER is responsible for checking the Product as soon as he receives it and when he sees a problem in the Product caused by the cargo, not accepting the Product and keeping a report to the Cargo company official. Otherwise, the SELLER will not accept responsibility.

6.5. Unless otherwise stipulated in writing by the SELLER, the BUYER must have paid the price in full before receiving the Product. If the price of the Product is not fully paid to the SELLER before delivery in cash sales, and the installment amount due in installment sales is not paid, the SELLER may unilaterally cancel the contract and not deliver the Product. If, for any reason, after the delivery of the product, the Bank/financial institution to which the credit card is processed does not pay the Product price to the SELLER or demands a refund of the price paid, the Product shall be returned to the SELLER by the BUYER within 3 days at the latest. If the non-payment of the product price is due to a fault or negligence of the BUYER, the shipping costs will be borne by the BUYER. All other contractual-legal rights of the SELLER, including the follow-up of the Product price without accepting the return, are reserved separately and in any case. In order to avoid any hesitation; The BUYER’s sales price is paid by the credit card, installment card etc. owned by banks (including financing institutions). In cases where the card is paid with, all the facilities provided by these cards are credit and/or installment payment opportunities provided directly by the card issuer; Product sales realized within this framework and for which the SELLER collects the price all in one or step by step, are not sales on credit or installments for the parties of this Agreement, they are cash sales. The legal rights of the SELLER in cases deemed to be sales by installments (including the right to terminate the contract in case of non-payment of installments and/or to demand the payment of the remaining debt together with the default interest) are available and reserved within the framework of the relevant legislation. In case of default of the BUYER, monthly default interest is applied as stipulated by the applicable laws.

6.6. If the product cannot be delivered within the legal maximum 30 days due to extraordinary circumstances (such as weather opposition, heavy traffic, earthquake, flood, fire) other than normal sales/delivery conditions, the SELLER informs the BUYER regarding the delivery. In this case, the BUYER can cancel the order, order a similar product or wait until the end of the extraordinary situation.

6.7. If it is understood that the SELLER cannot supply the Product subject to the Contract, within three (3) days from the date of learning about this situation, on the condition of informing the BUYER in accordance with the law and obtaining his verbal / written approval, another good / service with equal quality-price is procured. and it shall be deemed to have fulfilled its contractual commitment in this way. Whether or not the BUYER gives such consent The company is free in all respects and in cases where it does not give approval, the contractual-legal provisions regarding the cancellation of the order (Contract termination) are applied.

6.8. In order cancellations and contract terminations, including contract-lawful withdrawals, if the product price is collected, it is returned to the BUYER within a maximum of 14 days. The requirements of the following rule are reserved. The refund is made in accordance with the payment instrument used by the BUYER in the payment of the Product price to the SELLER. For example, in credit card payments, the refund is made by way of a refund to the BUYER’s credit card, and the Product amount is returned to the relevant bank within the same period after the order is canceled by the BUYER; Since the reflection of this amount on the BUYER’s accounts after the return of this amount to the bank is completely related to the bank transaction process, the BUYER accepts in advance that it will not be possible for the SELLER to intervene and take responsibility for possible delays (banks usually take three weeks to reflect the refund to the BUYER account. ). The SELLER has and reserves the right to set off, discount and deductible for the price to be refunded, arising from this Agreement and the law. The BUYER’s legal rights regarding the cases where the Contract is terminated by the BUYER due to the SELLER’s non-performance are also reserved and available.

6.9. The BUYER may notify the SELLER, verbally or in writing, about his requests and complaints regarding the Product and sale, by reaching the SELLER communication channels in the preamble of the Contract.

6.10. Some of the matters written in article 3 above may not be included in this Agreement due to their nature; however, they are included in the Preliminary Information seen/approved by the BUYER on the WEBSITE, as well as on the sales stages or general information pages/sections of the WEBSITE.

6.11. The BUYER can always access and review the aforementioned Information and this Agreement by saving and storing the aforementioned e-mail on his device, since they are sent to the e-mail address that he has declared after acceptance. On the other hand, it is kept for three years in the systems owned by the SELLER.

6.12. SELLER records (including records in magnetic media such as computer-sound recordings) constitute evidence in the resolution of any disputes that may arise from this Agreement and/or its implementation; The rights of the parties arising from the relevant mandatory legal regulations are valid and reserved.